Fizz no internet. try enabling or disabling LTE.

Fizz no internet From what I can see in my tools, you are still impacted by the maintenances works done by the technicians due to the recent weather conditions. Hi, I suggest that you contact Fizz’s support team directly to inquire about possible network work in your area, and if not, they will be able to do some further investigation to correct this situation. Didnt last long before coming back to fizz but i was only wondering why i couldnt have data inside my coverage zone. a) With a paper clip weigh in the "reset" cavity behind the modem . Brian S. Changed to a new android phone with version 11 android OS. 3- Click on this link: 4 days ago · If your plan does not include data, you will not be able to connect to the Fizz mobile internet network. It will authenticate and reconnect to the Fizz network. The technician came around 2pm, and told me to wait for 1 hour for the reactivate, till now I still can’t connected. Restart the modem to see the result. When this function is disabled, the Wi-Fi modem will display two (2) frequency bands, 2. 4g lights are somewhat flickering so it means some data is being transmitted. The technician did it for you. If you encounter an issue that requires access to your account, you need to contact customer service in private. XX Your monthly payment cycle, however, will start with the activation of your Fizz Wi-Fi modem. I checked "my plans" there I have no bill for the home internet. I visiting the FIZZ help page and did the following suggestions: restart wifi on computer, restart modem, and reset modem to factory settings. 5 days ago · Montreal. An installation fee is applicable if the member selects the VIP installation. Our technicians are working hard, to re-establish our services, and we will be back online as soon as possible. Sorry to hear about the issues! First of all, I would like to clarify that each time you contacted our colleagues on Live chat, after a certain period of time, you disconnected from the chat so it got closed automatically since you were inactive for a Nov 1, 2024 · It even say no internet. Jul 17, 2019 · The light @ for internet does Not appear . My wifi is detectable and I can select and connect to wifi but it says no internet connection. Jun 15, 2024 · No internet service in H3L. If the manipulations suggested by Mamie in your other post did not provide a good result, I would kindly suggest you contact us in private. You can adjust your plan to extend you data coverage to all Canada or Dec 27, 2024 · Why my internet is not working? I connect to wifi but there is no internet connection. Once your payment has been received and confirmed by Fizz please allow a delay of up to Sep 21, 2024 · SInce 10:30AM, I do not have internet connection, try to talk with customer service by FIzz mobile app, but no response, what I can do now? Jun 29, 2021 · I activated a new credit card and fizz suspended my internet. Multiple messages to fizz with no solution. //fizz. my firestick has no issues whatsoever connecting and streaming (it connects on 5G). I verified your conversations and saw you discussed with our customer service on social media. Still no internet access Dec 25, 2024 · I can see the network but no internet. The downstream light just continuously blinks. I’ve reset my device and I’ve unplugged it. #39943 Posts: 8 Dec 29, 2024 · Hello StephGaut, Sorry to hear about this situation. (2) Fizz Home Internet service is available where technology exists. Dec 30, 2024 · I received my modem yesterday and I can't connect to the Internet. Fizz internet down? Options . I rebooted the modem twice and still no resolution. I'm sorry to hear that you are experiencing some issues with your internet connection. i sent two email to claim this situation but till now no reply. Probably last night's high winds caused issues in a network relay serving your place. We will do our best to solve this as soon as possible! Have a good one! -Florin Jan 4, 2025 · If I clone the MAC address of the Fizz modem to my router I get a different IP of 10. I checked the servive and it says fully functioned then why I don’t have internet connection today?! I tried restarting my modem and still no internet connection. Was hoping it would be fixed this morning, but no such luck. Check this FAQ for more manipulations you can try: https: 5 days ago · I lost internet connection this afternoon and after a couple manual resets it returned for maybe an hour before going out again. 45. Hi, since the problem persists despite the possible corrections proposed by the troubleshooting, you'll have no other choise to contact Fizz’s support team directly to inquire about that issue, they will be able to do some further investigation to correct this situation as well as provide you advice and precise answers. Fizz is aware of the problem and is working to resolve it in order to restore the situation as soon as possible. 3 days ago · Internet. Dec 12, 2024 · since the time power outage has been resolved in Brossard, my fizz internet is down. 2 days ago · It will be automatically charged to the credit card associated to your plan every month, 72 hours before the date that you received your Fizz Wi-Fi modem. I really need help Aug 16, 2024 · - No landline internet service, usual restart doesn't work of course - Fizz website was in maintenance half the day this morning, unable to check - The status says everything is fine, but there is clearly regional outages still going on, so bull**** communications Oct 23, 2024 · Hi I have no internet since 9:30 this morning. First, log to your Fizz account. In the DOCSYS Event tab, the last entry is "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;". I have verified your account and your plan is in good standing. No power outage here. Whizz Posts: 23,021 admin. I subscribed to Fizz mobile services before April 12, 2019. I would kindly suggest you reach out to our customer service representatives if this is an issue with the internet connection, as they have visibility over the signals of your modem, and they will be able to tell if this is a general situation in your area or not, and assist you accordingly. Nov 26, 2024 · I had a modem dropped off by a technician yesterday and the modem will connect to my computer but it says there is no internet. TV plans TV App Why Fizz Why Fizz. Seems I get access to Fizz but not the internet, so clearly I get a connection but no further than Fizz. Aug 3, 2024 · Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc. Make sure you are not using a personal router and that you are properly connected to your Fizz modem. However, it tells me the password is wrong and I cannot get connected. Nov 21, 2024 · Hi Fizz Team, I have still no internet connection. I tried to make a new account to connect to the modem but I cannot use my address as it's already used by me, but I can't remember the login details Sep 3, 2024 · Unsteady internet for the past 3 days and now no more service. Bagira Posts: 1 You can contact Fizz customer service by opening one of the help link already mentioned above and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service. 1. I rebooted Nov 18, 2024 · I have just moved to a new placed, scheduled the move, and the technician showed up. This step is crucial to check if the Fizz Home Internet service is available at your place. 5 days ago · Hello eddieirish, I am sorry for the situation encountered, I have verified your account and signals and I can see that everything is working fine at this time. « 1 54 55 56 57 58 59 60 170 » Nov 25, 2024 · If your problem persists after having followed the guides, you can Live chat with Fizz support at any time 24/7: 1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz. the modem gets an ip, wifi and wired connections get proper ip from dhcp, Dec 12, 2021 · @Jarblaster123. Following the unfortunate death of a Fizz member, a close friend or family member can disconnect their services. I have been without internet for almost 12 hours now. Tried calling , was ok. Nov 9, 2024 · My home and work laptops connect to the router but no internet access (exclamation on wifi icon bottom right also). Home › Welcome to the Fizz Community Hub Nov 24, 2024 · This morning my internet shows as "connected" and "no internet access". I have no Internet if I connect to the network with that default name. 6. After all that nothing has changed and it’s still not working. Home I even factory reset the modem, but without any success. I am without internet for the next couple months until I move. Good to know: Based on the date you unsubscribe, you will receive a prorated refund for the monthly fee you paid based on the days left, if any, in your payment cycle. after hours with no internet decided to contact customer service. My Pixel 6 works fine. Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite 2 days ago · In addition to a fast, easy and affordable Home Internet, every plan includes: Fizz Wi-Fi modem rental The Fizz Wi-Fi app, which includes: Scheduled Frequently topics on Dec 28, 2024 · 1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz. Jan 2, 2025 · No internet connection. 4 days ago · Hi, there have been power outages in the Hydro-Quebec network. Stephane83 Posts: 559 Dec 12, 2021 · Hello @Kand. After my verifications I was able to see that there was a temporary unavailability of the service in your area. Also, click on the green chat bubble of Fizz, A new window will Dec 11, 2023 · Again today there’s a bunch of internet outages and not a single company is acknowledging it anywhere. Our plans Moving Wi-Fi Technologies How it works? TV. Feb 18, 2023 · when i'm out of the Fizz network range i get a no internet access on the Fizz EXT network Dec 10, 2024 · No internet access after modem factory reset. Internet is working on my other devices except the fire-sticks. May 2022 Answer Dec 6, 2024 · Same situation here - no home Internet since yesterday. I actually was able to connect to the modem directly to my desktop, but even getting it to Easy Connect, there was still no internet connection. Thanks to pre 3 days ago · Check how much data you have left. really bad experience. Capture. 7K My Mobile; 821 Phones; 350 Break Room; 2. 4 GHz and 5 GHz. Apr 23, 2020 · Unplug the power cable on your Wi-Fi modem. 3K Internet; 3. If it's cable internet using coaxial cables, then you're good to go. Dec 14, 2024 · Still no internet here. There were no blue blinking lights. Some data centers has no power and as a result some users have no Internet. Jess_i88b6 Posts: Nov 10, 2023 · He told internet will be in 30 minutes , but after 5 hours still nothing even after full modem reset. 8258 42 views 3 comments 0 points Most recent by StefanM June 2021 1 day ago · Categories - Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc. (using speed test it's either cannot connect to modem or the internet speed is 1M). #36183 Posts: 7 Hi Samantha, Do not hesitate to contact Fizz support if internet is not back up soon. Then wait for the appropriate lights on the modem to turn on before testing. The marked light is blinking. Add game-changing benefizz and boom, Aug 10, 2024 · My internet has also been down since my power came back on last night. My internet worked perfectly until midnight when the internet light went out and has not come back since. My computers have slower tech so they connect 2. On the forum, I got an answer that I have to contact with Fizz technical support team. I only see downstream flashing, I might have rebooted modem 3-4 times but still nothing. Jun 17, 2023 · › Welcome to the Fizz Forum Apparently my wife's iPhone has always been this way, but she has no internet connection off WiFi. 1 day ago · At Fizz, we do things differently, and while there are no promotions such as bundle savings, you do come out a winner if you subscribe to both mobile and Home Internet services. Mar 29, 2020 · Today i woke up and found out that I don't have internet service, already turned off and on the router. ca/en/support, so they can assist further. Dec 10, 2024 · Hello Steven0325, Sorry to hear about this situation. I rebooted the modem 4x and then reset to factory settings, checked payment status and it was all good. Basically the download button kept on blinking and there was never an "upload" and "online" lights. Jan 2, 2025 · No internet access. Whizz Posts: 23,576 admin. No internet connection after moving today. Please validate with the support. Jul 8, 2024 · Questions and answers about Fizz Home Internet: the plans, the Fizz Wi-Fi app, the modem, etc. Easy Connect configuration doesn't seem to take. Tried contacting support on messenger and WhatsApp, no human connection acquired (maybe due to Sunday) posting here as my last option. I'm stuck relying on my mobile data plan until then and even on low data mode, it's going by very quickly. You also have the option to add another payment method and use it instead. May 23, 2023 · I kindly inform you that I have verified your Fizz account, and I see that the payment just passed a few minutes ago for your internet plan. Dec 10, 2024 · Hello roryoneill, I am sorry for the situation encountered, I have verified your account and I can see that you have contacted us on 14th of December and we informed you that there was an issue in your area and that is why your connection was not working. It is obvious that there is no connection coming through the coaxial cable. Feb 14, 2024 · › Welcome to the Fizz Community Hub › Internet. Oct 20, 2024 · Wi-Fi is on, but no internet connection. - Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz. Mar 27, 2019 · Im on south shore of mtl with q quebec only plan, looked at phone, saw i was on fizz ext and roaming. - check your Fizz account to make sure you mobile plan is active. The modem box displays no blue connection lights only the green power, download arrow and 2. I do not have an internet connection from 15h. Sep 27, 2024 · We have electricity but no Internet since 6AM. I had to manually hard reset the fizz modem using the little button at the back of the modem. This bonus will be applied as a reduction on your third monthly payment. looks like the modem problem. It's normal your device connect to wifi and internet not working when there a fizz Signal problem! I think it's an signal problem from Fizz to your modem, it's could be problem in fiber cable on the street, it's could be an Jan 4, 2025 · Hello Hpatel I looked over your account and saw that you have decided on unsubscribing from the internet plan you had with us which is sad to see. No internet connection neither mobile data 6 days ago · Hello @bestmbaman,. No internet Sep 27, 2024 · I am a new customer, and after leaving Ottawa area (still in Ontario), i have phone service, but no internet. Don’t forget to note your return ID number for your Wi-Fi modem. 1 day ago · Expect a fresh take on mobile services with customizable cell phone plans and discover truly all-inclusive Home Internet plans. How does the referral code work? Activate your first Fizz plan using a referral code and you’ll get a referral bonus. You can do it by opening the following link: Sep 16, 2023 · I'm in Ste-Julienne and been with fizz for almost a year now and today and few weeks ago we're starting to experience internet loss which is annoying because i work remote and need my internet badly. Dec 9, 2024 · If your internet connection is not working, and you've tried rebooting your modem yet nothing happened, please check the lights on it and see if the "@" symbol is lit up. In doing so, there was an option to process the payment again. 132. Create Jun 11, 2021 · My internet has stopped working. ca 2- Any ad blockers in your browser should be disabled. Sep 3, 2024 · Why I have no internet since 2 days? — Fizz Community Hub no internet Jul 10, 2023 · I transfer my plan from fido last friday,. Fizz networks use Videotron equipment. Dec 11, 2024 · I tried to connect my laptop to the new fizz wireless network using the network default name and password shown on the back of the modem. Whether you have an issue specific to your account or a more general question, you can chat with one of our agents anytime, day or night. 4 days ago · My plans → Manage plan → Advanced parameters → Fizz network parameters → Resend me the notifications ; You’ll receive two (2) notifications directly on your phone: one to configure mobile data and the other to configure multimedia messaging (MMS). My device has always been on but I don’t have internet. Deceased member. If you subscribed to Fizz mobile services before April 12, 2019, this means you joined us during our early days. Rebooted it twice. 2- Any ad blockers in your browser should be disabled. 0. Home April 7 2023 1:30 PM Important: Due to poor weather conditions over the last few days, some Fizz members in several Quebec regions are experiencing problems with their Home Internet service. I have restarted the modem, replugged all the wires and reset it and the problem still persists. Kindly help. - in your phone settings. I am kindly asking you to reach out to us via any of our communication channels, in order to try a few manipulations, to see if the situation improves. That has restored data for most people who didn't get it back after the weekend's outage. Service availability Dec 9, 2024 · I'm using a TP-Link WiFi 6 AX3000 PCIe WiFi Card Archer TX55E, which was working for some time but suddenly the 5g wifi on the PC is very unstable until it stays on 'no internet', I have tried to turn it off, and then on the router but the behavior is the same, is there a way to understand this or change configurations w/e? Dec 12, 2021 · Hi @ly87. Anyone else lost internet at home? LTE still works thank god but I can’t work off LTE man. We noticed that you discussed with the Dec 8, 2024 · Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc. #24002, I am sorry to hear about the situation encountered with your internet services. See my data usage Dec 11, 2024 · We’re “connected” but there’s no internet. All the other devices are getting connected except the laptop. ca and activate your modem to enjoy the speed associated with Dec 13, 2024 · If you are experiencing internet problems with Fizz, here are some suggestions to try and troubleshoot the issue: • Restart your modem and router: Sometimes simply Dec 7, 2024 · Have you tried to change electrical outlets, verify the breakers? IMPORTANT: This will reset any changes that have been made to your Wi-Fi modem settings to date. . Jun 24, 2024 · We recently moved to a different address, a technician came and setup the modem and said everything was OK. walkerren Posts: 5 July 2022 edited July 2022 in Internet. How to fix this problem? I have to work online. Plug your modem back into the electrical outlet. But I don't think it's the router cause the second I make a call on my phone, my LTE also drops and I no longer have 3 days ago · Did you block Internet access on your device? Check your Wi-Fi network’s parental control settings. I’ve tried everything to fix this issue and even checked the lights on the modem to make sure everything was okay. 15 hours ago · If your Home Internet plan is brand-new and you received your modem by mail, login to your account at Fizz. please help me. And if the problem still persists, I suggest you to contact Fizz’s support team directly to inquire about possible network work in your area, and if not, they will be able to do some further investigation to correct this situation. If your phone offers you a predetermined APN type, choose “Internet + MMS Nov 29, 2024 · My SIM card in some places has no wireless service. I have verified your account and see that you've managed to contact un in private, and one of my colleagues helped you further. In case it is not, there might be something going on with the network itself (outage, faulty coaxial cable) which causes the cutoff. You may Jan 6, 2025 · Fizz is aware of the problem and is working to resolve it in order to restore the situation as soon as possible. The downward arrow on the modem is flashing. We tried the usual methods in the FAQ on restart which temporarily solved the issue, but we need to do it multiple times a day and it's definitely not normal. Referral program (3) Limited time offer. Your modem has been offline only for 6 hours on the 9th. Now the problem has not fixed yet. Please help Nov 25, 2024 · April 7 2023 1:30 PM Important: Due to poor weather conditions over the last few days, some Fizz members in several Quebec regions are experiencing problems with their Home Internet service. And there was no way Oct 26, 2024 · We will suddenly have no internet or can't even load a single page without minuets of waiting. Best Answer. Home › Welcome to the Fizz Community Hub › Internet. Dec 30, 2024 · To unsubscribe from your Home Internet plan, go under My plans > Manage plan > Unsubscribe and follow the on-screen steps. I have performed the necessary verifications on my tools and I kindly inform you that the technical team is making further works in your area, which is causing issues with your internet service. 2 days ago · Whether it’s your house, cottage or apartment, we need the address where you would like to have our Home Internet services installed. Why is there a 3-5 times of no internet connection every day? Each time it lasts 5-6 minutes. I'm very disappointed with how fizz is handling this case. Hopefully it will be fixed soon. Dec 10, 2024 · Hello maisoncastro I've verified your internet connection, and seems like some of the signals are not within norms. Dec 10, 2024 · There was a power outage last night here and when the power came back there was no more internet. The fizz app speed test said everything was fine but it really absolutely is not. still not open any webside . The coax cable was checked by the technician and he verified that it is working so it is not my end. Inserted SIM - Now connects to Videotron and No Internet available. Hoping for some answers -Nikhita Jul 13, 2024 · I try to connect my laptop to internet and it keeps on saying No internet. Be sure that you are logged to your Fizz account before accessing this link and that you start browsing the FAQ`s so the chat bubble appears at the bottom of the page. Dec 5, 2024 · @Bingbonguser. I have been spending many hours with fizz customer support every day but it looks internet disconnects are acceptable according to them. If your device is blocked and cannot use your Wi-Fi network, Fizz TV will not work on it. Nov 19, 2024 · I changed my set up to personal router and FIZZ modem, changed the place my fizz modem is hooked in the house, performed factory reset of the modem but nothing has helped. Furthermore, I Nov 4, 2024 · The router is working. Aug 1, 2021 · Hello Devdev I am sorry for the situation encountered. In case you are still encountering issues, please verify the coaxial cable, to be well screwed and not damaged in any way. It is quite possible that your area has a power outage where the power outage is still present preventing your connection from working because the entire network needs electricity to operate. Now it's been 12 days that my phone connects to the wifi but no Internet. I told fizz and they said they will fix it, but it still does not work. I am connected to the wifi but the wifi has no internet connection. - Check your Fizz account to make sure the plan is active and payments are up-to-date. 4gHz symbols. 1 day ago · Hello Was, I hope this message finds you well. Dec 15, 2024 · Hi Cambria, This is a problem with the signal on the coaxial cable, it can be a localized problem or a maintenance. Not sure what else to do?? There is no way to chat with anyone and I've exhausted all options. I tried reaching out to customer support but I’m getting no answer. What could I do that. I restarted all 3 devices ( modem included) and still no luck. Jess_i88b6 Posts: 13,664 Dec 6, 2024 · Right after activation there is no internet access on any of my devices. Tried all thing they are saying but none of it works. 2 days ago · In addition to a fast, easy and affordable Home Internet, every plan includes: Fizz Wi-Fi modem rental The Fizz Wi-Fi app, which includes: Scheduled Frequently topics on Community Hub No internet since 4pm Jan 6, 2025 · No internet. Dec 7, 2024 · Hi all, I love to help others and sorry I have to ask but I need help this time. Nov 16, 2024 · I woke up this morning and my both Amazon fire-sticks are connected to the wifi but no internet connection. In certain sectors in Montérégie, among others. Subscribing is fast and simple, and the Wi-Fi modem is even included. Thanks. try enabling or disabling LTE. Answers. 4G (i would suppose) hence the problem. How to activate my modem. Jan 7, 2025 · Hi, My internet suddenly stopped working. I’ve tried unplugging the modem several times, as well as making sure the coaxial is properly connected. The service continues to be down as I try to work from home. Your first monthly payment will be charged to your credit card the day you subscribe. The Fizz Wi-Fi app is available for free at various Nov 18, 2024 · Hi Camille You should also confirm with your landlord which internet you can use in your building. Fizz Customer service agents are available online. Dec 10, 2024 · No Internet, maintenance? Samantha D. Dec 12, 2021 · Philemon24 🔴 🎁 🤩 💲 REFERRAL CODE DWJT2 CODE RÉFÉRENCE 💲 🤩 🎁 🔴 Posts: 1,342 3 days ago · Is subscribing to Fizz Internet long? No, quite the opposite. Since then the signals have been great. Does Fizz provide internet outside of National Capital region? 13. All modem lights are lit up but I have no internet service since 2:00pm. - restart phone. It is quite possible that your area has a power outage where the 2 days ago · Fizz is a new kind of mobile and internet service provider that runs on reliable, lightening-quick networks, but without the frills, fees and extras. How to fix? Paying for months and didn't notice the lack of service. October 2019 in Internet. b) Wait 15-20 seconds Jul 19, 2024 · Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc. I had a similar problem and discovered that Videotron was performing maintenance on the fiber optic cable, which caused my internet outage. Nov 17, 2024 · Hello, yesterday I moved into my new place and selected self instalment. 2 days ago · Subscribing to a new Internet provider will not cancel your Fizz Internet services automatically. Please make sure that you return the modem as soon as possible since the system will process a refund once it is returned to us Jul 2, 2023 · Hi, yesterday I moved out and I used the online moving service of fizz about 2 weeks ago. Nov 20, 2024 · Hi. Box seems working fine, I am logging on it, I rebooted it, unplug-replugged it, still not internet connection. Speed test says slow, or not connected, even though it says LTE+ and almost full bars signal!!! I have proven same phone and same location is not a problem for a different company's SIM, so this is a fizz network issue. 3- Open one of the help links mentioned above from Fizz Solution Hub. All the lights ont the modem are ok. They will surely be able to help you. ca - Click on this Aug 4, 2021 · Internet suddenly stopped working today. 1 day ago · After making the necessary verifications into our tools we noticed that your home internet plan is active, signals optimal and there is no maintenance work being done in your area. Once processed your internet should resume unless they paused the internet on their side. Answered Closed moxi 62 views 2 comments 1 point Most recent by Whizz October 2024. 5 days ago · @Robert-Ciprian. Answered Closed moxi 65 views 2 comments 1 point Most recent by Whizz October 2024. Apr 23, 2023 · Reinstall your apn settings, or reset your network settings (depending on which options your phone gives you). So, I added the new card details. If no one dealing my problem,i have had to cancell!!!!! Nov 26, 2024 · Hello, my internet connection is not working this morning. Only ‘Download’ light blinking, ‘Upload’ and ‘@‘ lights are off. All connected devices are affected. ca and activate your modem to enjoy the speed associated with your plan. Jan 1, 2025 · Categories - Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc. please help. Fizz is aware in general but chat with them to make sure that corrective actions are also placed for your neighborhood. « 1 161 162 163 164 165 166 167 172 » Nov 21, 2024 · The modem is online, signals are optimal and there are no maintenances works being done in your area to affect your services. Can Fizz change a new SIM card for me? Thanks Jan 1, 2025 · Your Fizz Wi-Fi modem uses by default the to frequency band steering technology. Have ready an official document that proves Dec 23, 2024 · internet is fine with other devices, but not from iphone 12. #12289 Posts: 2. Nov 30, 2024 · Hello there AlexS5377! I took a peek at your account and saw that the reason your internet wasn't working at that time is because the technician hasn't arrived yet. The modification of this option is possible with the mobile application Fizz Wi-Fi: Choose: ''My Wi-Fi'' Select your Wi-Fi network; Select: ''Advanced Settings'' 3 days ago · Know what to expect. However may be a good idea to contact Fizz to let them know, so they can know the specific location. Jan 17, 2022 · No internet? Anahi21 Posts: 4 @Anahi21. Thank you. In case you still Dec 2, 2024 · The download and upload light keep blinking and I get no internet. July 2024. The @ light is on so the modem is operational. At least I have electricity and our generous community shared some data with me, so I can "survive" today. We did not check for internet in the middle of the move. Hope that helps! 0. The led lights are lightibg up correctly , all yellow not blinking except the upload and download which are blue and not blinking , but the weird thing is I have no internet access , I tried with a RJ45 and still no internet any suggestions please ? 4 days ago · Categories - Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc. - enable airplane mode, then disable it. I had internet service installed today but not working, all lights are steady green( Not blue ) except for upload is blinking ( green) tried resetting, unplugging but nothing worked If not, you should contact Fizz support as this vital step might have been missed during the Jan 4, 2025 · My internet plan with another provider ends on july 31st, while the promotion for fizz internet and Answered Closed Alexander M. So far it happened during the weekends but very worried for my weekday. Jan 4, 2025 · Waking up from a nap after work I realized that both my internet and my LTE weren't working properly. He installed the new modem, and told me that it would be 10-15 minutes until the modem actually connects due to updates. Rest assured that this isn't an experience that we want our members to go through. Mg home internet is completely out, a reboot did nothing and I'm about to factory reset the thing and unplug it for 10 minutes. In case you still encounter issues or if in the future you encounter the same thing, it's best to contact us directly on any of our private communication channels so we can take a look and see what's causing it, Nov 27, 2024 · Hello Anahi21, I am sorry for the situation encountered. To do so, please contact our Customer Service team using the chat bubble. If a technician came by to install your modem, then no need for you to activate your modem. I choose a new network name and password but I can only see the default name in my list of available networks. The Computer light on the modem turned on, but my laptop says "no connection", and I cannot connect to internet. here's how to contact customer support by chat, from 8 AM to 9 PM everyday: 1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top Dec 11, 2024 · Hi is there an issue with internet service in Montreal. Wait ten (10) seconds. If no MAC filtering or parental controls are applied, the issue might be with fiber cable repairs. Dec 30, 2024 · Started off as random 5 min intervals of no internet and now its been 1 hour of connected but no internet. Then, click on the green interrogation point down to the right of the page. In my case, I had had a live chat through messenger, and they resumed my internet. In history there are some fluctuations of the signals, however, the connection should be working properly 5 days ago · Hello Shaker_7 , Sorry to hear about the situation encountered. 2K Data Gifting; Why Fizz? Switch to Fizz; Invite friends; Rollover; Gifting; Mobile. Sign into your account; Nov 21, 2024 · Hi, i activated internet yesterday and since then, still nothing working. Home And if the problem still persists, I strongly suggest you to contact Fizz team customer service by opening this link: Jul 4, 2024 · No internet. The 5g and 2. My advice will be to try to restart the modem from time to time, in order to verify your connection. Whizz Posts: 23,491 admin. In. Posts: 1 Following my verification your payment for this month failed, so please try to manually process it by accessing your Fizz account -> My plans -> Proceed to payment. As you start to type in your address, the field will autofill with address proposals. It still does not work. Make sure all the lights on the modem are off once you have unplugged it. Please help I am working from home my internet is super important. I have verified your Fizz account and I see that your modem is online, and the signals are alright as well. But why wasnt my lte/internet working? There was no data coverage. Dec 26, 2024 · Dont hesitate for help and contact the Fizz customer service by chat. Oct 5, 2023 · Suddenly, since a few minutes ago, I have internet but no send no receive. It works well when I used my wife's fizz SIM card. Jan 4, 2025 · Even from the get-go, the lights on the modem didn't line up. The phone indicates LTE (sometimes 3G) but browser and other apps state no internet connection. Do you know how long this fix will take? thanks Theresa. Modem's lights tells me everything's alright but no internet. Dec 5, 2024 · Hello, When I connect my VPN the hard line to the modem tell me there is no internet connection, and the ! triangle pops up, but there is still internet, ideas? 5. You're not the only one. - try manually selecting a network operator (such as FIZZ EXT). Jan 2, 2025 · Hello Andrea V. « 1 133 134 135 136 137 138 139 172 » 3 days ago · (1) Self-installation is included in the price of the Fizz Home Internet plan. JPG the attached picture - the part from the filmed video. 2 days ago · Contact our customer service 24/7. Hi Robert, have you tried factory setting your modem. (No data) It’s home internet, WIFI. ca. I've tried restarting it. Apr 27, 2024 · since 11:14 am all my internet 🛜 gone :( I redid everything from new , reset modem , disconnected everything still nothing need internet for security camera :( Feb 25, 2022 · NO INTERNET ALL DAY WHAT IS GOING ON. The issue has been resolved in the meantime, your modem is online for the past 8 hours. Sep 26, 2024 · I am able to connect to the wifi however I see a message as no internet May 9, 2023 · No internet? george S. Router rebooted several time. Best Answers Dec 2, 2020 · No internet connection ? If you wish to contact Fizz directly, you can Live chat with support from 8 AM to 9 PM every day: 1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz. Thx for any help Dec 3, 2024 · I'm uncomfortable asking this but I could really use some data as currently I am without a home internet plan until the start of October. If there are still outages in your area, this can cause problems. it shows no internet connect. Hernando L. I need help Nov 17, 2024 · No more internet since 15 mins, am I alone? If you can't use interne after this, please contact Fizz customer service in private via chat or on social media and they will look into this further. For the moment, numbers activated outside the normal Fizz subscription zone ( yours is in the Beta expansion period ) , see Fizz Ext as carriers, but the name of the network should update in 72 Dec 15, 2024 · I'm sorry to hear about that. Hello mathieud , Sorry to hear about the issue! Aug 19, 2024 · Hi, I live in Quebec and there's a massive power outage because of the weather, meaning I've got no wifi at home and I'm running out of data 🥲 If you have more than you need, I would be incredibly grateful to have some data!! 5 days ago · My wifi network is showing up on my phone and computer but when I try to go on the internet their is no connection. Sometime it is easier to reach them by Facebook Messenger than by chat. No Internet means no TV. I unplugged, checked the coaxial cable, did the factory reset. 3 days ago · If your Home Internet plan is brand-new and you received your modem by mail, login to your account at Fizz. 246/22 which I can also ping but no internet. - Factory reset the modem and try reconnecting again. To do so, access My settings -> Payment methods -> Add a new payment Aug 31, 2022 · Hello @Suzyjo, Sorry to hear about that! I've checked your connection, and it appears that your modem is online, your service should be working properly. 6 days ago · I checked the outage and there is no problem in our area. 2K Your Fizz Account; 9. Dec 16, 2024 · So I just got my new modem the vidéotron guy was here he set up the câbles and all and I installed my router as recommended . sya ctqphv vyukg wxzwdd hjk mfsdpcq uii nard zimjbx draj